ICEMA Help Desk Support
Inland Counties Emergency Medical Agency(ICEMA) > ICEMA Help Desk Support
Elite Report Writer Update 11-16-17 We are making progress and hope to have back online no later than 11-20-17 Update 11-9-17 We continue to work with vendor on issues. We have reports of users having problems with Elite Report Writer. We are working with ImageTrend on this issue and hope to have it resolved soon.

Planned Outage 11-18-17 5AM - 7AM Elite Web, CAD will be offline during the period of 5AM - 7AM on Saturday November 18, 2017.

NFIRS Export Update 11-17-17 The issue is if you used a Plus one code on the call. The fix will happen with our next upgrade. Date TBD 11-8-2017 Reports of errors when creating NFIRS export. We are working with the vendor to correct the issue.


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